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Most of items will ship out in 2-4 working days. Some may take longer if your order includes popular items experiencing stock availability issues, the order can take between 5-10 working days to process. Need urgently or other issue, you can get help from our service team.

We ship all orders with tracking number, once shipped mostly Countries are usually take 8-15 working days to arrive , depending on the efficiency of your customs and local postal service.

If the package is returned due to the following problems, Shoeyl will only initiate a partial refund (60% of the articles value, exclude the shipping fee), thank you for your understanding.
1. The recipient's address is incomplete, wrong, relocated or rejected
2. The recipient is not at home, the recipient cannot be contacted, the phone is transferred to voicemail